Overview
The iOS Developer Account credentials allow Mobile Roadie to login to your iTunes Account to create, revoke, and renew certs required for building and resubmitting your app. Invalid iOS credentials will prevent your app from being submitted to the iTunes App store, updated with the latest features, or resubmitted to solve bug fixes!
Updating your iOS Developer Credentials in the CMS
iOS Developer Credentials can be updated inside of your CMS.
1. Login to your CMS and navigate to the Manage Menu
2. Fill in the iOS Developer Credentials Information and click save
NOTE If you have previously entered the iOS Developer Account Type, First name, Last Name, Phone, and Company Display Name, these do not need to be re-entered unless that information has been updated inside of your iOS Developer Account
3. The CMS should display a green status at the top of the screen with the message 'Item Saved' indicating the iOS Developer Credentials were saved successfully. NOTE After entering the correct password, the iOS Developer password field will still be blank
If you receive a red message saying 'This information is invalid, please double check it and try again' indicates the credentials are invalid or that iOS Developer Account may be newly created and still being processed on Apple's end
Troubleshooting Invalid iOS Developer Credentials
iOS Developer Credentials should allow Mobile Roadie Support to login to iTunes Connect and the iOS Developer Center. If the login to either of these websites fails, the credentials are not valid or do not allow the necessary access to build/resubmit your app. If you are unsure of the correct iOS Developer Credentials you will need to contact Apple directly for further assistance with locating your iOS Developer Account. If you have not signed up for an iOS Developer Account please read through our iOS Developer Account Requirements and our Step by Step Guide on Enrolling in the iOS Developer Program
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